Frequently asked questions

Q: What is the currency on board?

A: A cashless system is operated on board the Aegean Odyssey, with all purchases charged to your cabin account for settlement at the end of your cruise. You will be required to register a credit card at reception shortly after embarkation. All charges are in USD. Your final account can be settled in US$, UK£, EU€, and AU or NZ$.

Exchange rates used are daily rate of exchange in place at time of settlement. Credit cards accepted for final settlement are Visa, MasterCard, and American Express. Debit cards with the Visa or MasterCard logo only are accepted. American Express cardholders will be charged a service fee of 2%. Voyages to Antiquity regrets that personal checks and pre-loaded cash cards cannot be accepted.

Note: A pre-authorization hold of funds will be placed on the credit card at time of registration. This ‘hold of funds’ will release once the initial charges have been approved for settlement by the cardholders’ bank.

Q: Are internet and wi-fi facilities available on board?

A: Our Internet Centre is located on Belvedere Deck and is open 24 hours.

Wi-fi is available in designated areas (Observation lounge, Reception area and Belvedere deck aft). Charges are based on connection time and will be added to your onboard account. 

All cabins feature direct-dial telephones. Specific details concerning ship telephone numbers will be provided in your final documents. 

Q: Electrical appliances: do I need to bring an electrical adaptor?

A: We recommend that you bring an adaptor/converter to European voltage and power sockets.

Our cabins and suites feature European 2-pin round sockets with 220 voltage. 
Some adaptors/converters are available on board if required, but we recommend you bring your own adaptors as onboard supplies are limited. You may wish to bring an 'all-in-one' universal adapter/converter for added convenience.

For further information on electrical appliances, please view our Safety Information page.

Q: Are the beds fixed twins or doubles?

A: Some cabins have fixed twin beds or fixed doubles, while others can be configured according to your wishes.

Please ask at time of booking to ensure we can accommodate your preference.

Q: What is the dress code on board?

A: The mood  on board is casual and relaxed. Comfortable, sturdy shoes with non-slip soles are extremely important for walking around the archaeological sites.

In the evening, we recommend smart casual attire. Plan to dress and pack as you would for any sophisticated city where you would be going out for a festive evening.

Q: Are there laundry or dry cleaning facilities on board?

A: Laundry and pressing services are available onboard.
Price list and laundry bags are provided in your cabin or available on request from your cabin steward.

Dry cleaning is not available.

Q: What happens if I am taken ill during my cruise?

A: Aegean Odyssey has a well-equipped medical centre staffed by a doctor and licensed nurse.
Charges apply for consultations, prescpriptions and cabin visits.

In the event of serious illness or accident, passengers may have to be taken ashore for medical treatment.

Q: What are the dining arrangements?

A: We operate on an "open-seating" basis, meaning there are no pre-assigned tables or sittings.

Restaurant opening times vary depending on the day's programme - information on this can be found in The Daily Journal which is distributed to each cabin the night before arrival in port.

Q: What is the policy with regards to tipping/gratuities?

A: We include tips to cabin stewards and restaurant staff in your cruise fare.

You may wish to show your appreciation to individuals offering exceptional service, and this is totally optional. Please note a 12.5% gratuity is automatically charged on drinks.

Q: Is there a pool?

A: The pool is located on Lido Deck and is filled with seawater each day, weather, local port regulations and sea conditions permitting.

Pool towels are available.

Q: What can I expect to happen on embarkation day on board?

A: There will be a buffet throughout the afternoon of embarkation in the Terrace Café. We will also hold a mandatory life boat drill before sailing from the embarkation port. Our Welcome on board talk is held in the Ambassador Lounge where we will familiarise you with the ship, guest speakers and excursions.

Q: How do I know what is happening on board on each day of my cruise?

A: Every evening a Daily Journal will be delivered to your cabin which documents everything which is scheduled to happen on the following day. On embarkation day you will find a Welcome Journal in your cabin.

Q: Can I drink the water on board?

A: Yes, you can drink the tap water throughout the ship.

Bottled water is included on all shore excursions, and Balcony Class passengers (categories A to D) receive complimentary bottled water and soft drinks in their cabin. Guests in other categories receive a bottle of water in their cabin on embarkation. Additional bottles can be purchased from your cabin steward.

Soft drinks may also be purchased at the bars on board and may be selected with dinner in place of included wine.

Q: What facilities are provided in my cabin?

A: All cabins onboard Aegean Odyssey come equipped with a hair dryer, flat–screen television, telephone and personal safe for your convenience.  

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