Frequently asked questions

Q: How do I make a booking?

A: You can contact your travel agent or our Reservations Department on 1-877-398-1460.

We are open Monday to Friday, 9.00 – 5.30 pm. One of our Travel Consultants will be pleased to assist you with your enquiry. Alternatively you can make an enquiry  through our website.

For more information on our Cuban cruises, please visit our website www.vtacuba.com 

Q: Do I need to complete a booking form?

A: No. By making a reservation and paying your deposit you agree to our terms and conditions, a copy of which can be found in our brochure, viewed online or obtained from your Travel Agent.

Q: When do I pay the balance of my reservation?

A: Final balance is due 90 days prior to departure and we will send you a confirmation as a reminder shortly before your balance is due. Full payment will be taken at time of booking if made within 90 days of departure.

American Express, MasterCard, Visa, Discover Card, travel agency checks and personal checks are accepted for deposits and final payments.

Q: I have paid the deposit for my cruise. What happens next?

A: Once you or your travel agent has your reservation confirmation, please visit the Already Booked section of our website. Here you will find everything you need to know before you travel, along with reading guides, information essential for visas, suggested dress, packing and if available at the time of booking, details concerning the shore excursions that will be offered during your voyage. Please note that, depending on the date of your booking and the date of your departure, information specific to your travels may not be available until approximately 9 months prior to departure. Voyages to Antiquity will send updates to booked guests when new information is added about their voyage.

Guests are also required to provide the Required Passenger Information. This information must be provided no later than 55 days prior to cruise departure. Guests can enter the required Passport details online simply visiting the Already Booked section of the website and clicking the Update Passenger Information Online button.  A booking number is required to enter your information online.

Q: Do I need to purchase travel insurance?

A: Yes. It is requirement that you have suitable and adequate travel insurance.

 

We do not sell insurance as there are many good value policies available in the market. Appropriate insurance will cover against possible cancellation charges, medical treatment and repatriation, and loss of baggage. You will need to enter your policy details on your booking form.

Q: How fit do I need to be to travel with Voyages to Antiquity?

A: The cruises and land programmes featured in our itineraries include extensive sightseeing, which may involve walking on uneven surfaces, up and down multiple stairs, and require a certain level of fitness and mobility.  Some ports on the itineraries may require disembarkation of the ship with the ship’s or local tenders/boats.

It is important that you read our ‘Fitness to Travel’ section which can be found by clicking here.

All preexisting medical conditions must be declared before travel.  By booking with Voyages to Antiquity and paying your deposit, you are accepting the terms, and certify that you are fit to travel and not travelling against medical advice.     

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